Terms of Service

Acceptance of Terms

By accessing or using this service, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

Description of Service

The current preview removes backgrounds from short people videos in your browser and exports transparent WebM files. Inputs are limited to MP4 or WebM, 2 GB and 120 seconds. Export is limited to 720p and 30 fps. Supported audio is retained; a failed audio check prevents export.

Separate tools offer solid-color video keying, portrait background replacement with a color or local image, and animated GIF solid-color removal. Replacement videos have opaque backgrounds and use MP4 when supported or WebM fallback. GIF input is limited to 20 MiB, 10 seconds per cycle and 2–200 frames, with output long edge up to 512 pixels. Tool-specific dimensions, image, memory and export limits are shown on each tool page. All selected media is processed locally.

Segmentation can have imperfect hair, thin details, movement and occlusion. Check the result before using it. Browser, device and editor compatibility varies. We may modify, suspend, or discontinue the preview.

Accounts and Fees

Guests receive 3 free tasks each day without signing up. Signed-in accounts receive 6 tasks in total each day, including linked same-day guest use. All local tools share this allowance, which resets at 00:00 UTC. No watermark is added.

Local video processing has independent frame and pixel-work limits, a 512 MiB output-buffer budget, a 2-minute source inspection timeout and a 30-minute processing budget. A duration below 120 seconds alone does not guarantee successful processing on every browser or device. A budget or media validation failure prevents download.

The unlimited monthly pass is sold at the price shown on the pricing page and confirmed at checkout, for one calendar month of unlimited browser processing on the account used at checkout. The month starts when access is activated; buying again while active extends the current expiry by one calendar month. Month-end dates are clamped to the final day of the next month. Renew manually: there is no automatic charge. Checkout availability is shown on the pricing page. Sandbox payments do not create live paid access. The daily free allowance remains available. No public processing API is offered.

An active monthly pass has no task-count limit. Without an active pass, daily free tasks are used first, followed by any unused tasks from an earlier pack. Earlier packs retain their original non-expiring allowance. A completed task is counted once; retries, Fast/Detail switches, background changes and repeat downloads within that task do not use another task. Failed or cancelled tasks release their reservation. Free and paid access use the same models, quality, formats and processing limits; unlimited access does not add MOV/ProRes export or remove file limits.

Refunds and Payment Support

For a payment or allowance problem, contact contact@cutoutup.com with your order reference. Do not send card details or your media. If a payment is confirmed but the access is missing, we will investigate and either restore the purchased access or arrange the appropriate refund.

If purchased access has not been used, you may request a full refund. Requests after use require individual manual review; any approved refund and access adjustment will be confirmed before processing. Applicable statutory rights remain unaffected.

An approved or pending refund request is not confirmation that funds have returned to your payment method. Related purchased access may be unavailable while a refund or payment dispute is reviewed. We cannot recall files already downloaded.

Acceptable Use

You agree not to:

• Violate any applicable laws or regulations.
• Infringe on the intellectual property or other rights of any party.
• Attempt to gain unauthorized access to our systems or data.
• Interfere with or disrupt the integrity or performance of the service.
• Use the service to send spam, malware, or other harmful content.

Intellectual Property

Only select material you have the right to process. Using this tool does not grant rights in someone else's material. Third-party model and library licenses are described in the project's third-party notices.

Termination

We may suspend access to the service if you violate these terms. You can stop a local task by canceling it or closing the page.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the service.

Changes to These Terms

We may modify these Terms at any time. We will notify users of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact

If you have questions about these Terms, email contact@cutoutup.com.